Vacationer's Guide

COVID-19 Updates

Vacationer’s Guide:

COVID-19 Updates


We understand that you have questions about your upcoming Virginia Beach vacation. As

we work through these unprecedented times, our goal is to keep you informed and up-to-date on what

is happening in Virginia.


First and foremost we want to let you know that we are here! Although our offices are closed to the

public, Atkinson Realty and the Atkinson Realty Vacation Department are open, answering phone calls

and emails from 9:00 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 5 p.m. on Friday. We

also have agents on duty through the weekends. For sales and yearly rentals, please call 757.425.2500

to speak with the agent on duty. To reserve your 2020 summer vacation, please call 757.428.4441.

Anyone who answers the phone will be more than happy to help you find the perfect home for your



Recently, the Governor of Virginia issued Executive Order 55. In doing so, it was determined that all

Virginia schools would be closed for the remainder of the 2019-2020 school year. Executive order states that recreational and entertainment businesses must close. This includes beaches (you may walk on the beach and boardwalk),movie theaters,

performing arts centers, concert venues, bowling alleys, skating rinks, arcades, trampoline parks, fairs,

aquariums, zoos, amusement parks, and all other places of indoor public amusement. It was also

determined that all dining and congregation areas in restaurants, dining establishments, food courts,

breweries, wineries, and farmers markets, must be closed. However, these establishments are still

allowed to offer delivery and take-out services. Additionally, businesses that remain open are to

practice current social distancing guidelines, which includes no more than 10 people gathered in one

place. This provision does not apply to vacation rentals.




For more information on Executive Order 55 please visit Executive Order 55


Please rest assured that we at Atkinson Realty are continuing to monitor information regarding COVID-19 we will continue to take calls to discuss options for vacation guests arriving now through April 30, 2020. Our staff is available to work with you to make the best decision for your family's safety and well being.  You may reach us toll free at 877.428.4441. For vacation reservations beyond April 30th, 2020 we ask for your patience and understanding as this situation is subject to change. We will continue to update you on this page as more is known about what impact COVID-19 may have on our owners, guests, and our city as we move forward.


For those of you who purchased the travel insurance and wish to cancel your reservation, you will need to contact Generali Global/CSA directly at 866.999.4018.




Cleaning Standards:


Atkinson Realty has always provided the highest level of service and cleaning standards that you have come to know. Our cleaners continue to follow the CDC cleaning guidelines and recommendations that are set.  Here is a sampling of those CDC guidelines.


To ensure the highest level of cleaning is achieved by our cleaners:

  • use commercial grade disinfectants

  • wear disposable gloves and booties to avoid carrying germs from place to place.

  • cleaning supplies and equipment are disinfected before and after each cleaning. 


Our cleaners sanitize:

  • light switches 

  • faucet handles in bathrooms and kitchen

  • tubs

  • sinks

  • showers

  • tile grout

  • interior and exterior of refrigerators

  • glass top tables and surfaces

  • garbage disposals

  • coffee pots and filter baskets

  • handrails 

  • door knobs

  • lamp turn knobs

  • remote controls

  • counter tops

  • appliances

  • floors


Your Atkinson Realty staff and cleaners keep your comfort and enjoyment in mind week after week, year after year!   We look forward to seeing all of you this summer.